Return Policy

Returns
We cannot accept returns since our goods are perishable goods. If you are unsatisfied with your purchase, please contact us with your concerns and we will offer an exchange or refund.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refunds
When refunds are processed, a credit will automatically be applied to your credit card or original method of payment within 7 business days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again, then contact your credit card company as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@infusionherbs.com.

Sale items 
Only regular priced items may be refunded. Items sold with a discount code or other promotional price cannot be refunded.